Effective Date: 7/1/2025

Welcome to AwayMed! These Terms of Use (“Terms”) govern your use of our website, services, and platform (collectively, the “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

1. Who We Are

AwayMed LLC (“AwayMed,” “we,” “our,” or “us”) is a U.S.-based service that facilitates access to elective medical procedures in Mexico by connecting patients with independent, vetted clinics and offering financing options through approved third-party lending partners.
We are not a lender and we do not provide medical care.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. By using our Services, you represent and warrant that you meet these requirements.

3. Our Role

AwayMed serves as a facilitator:

We help patients connect with independent clinics.

We help patients apply for financing through third-party lending partners.

We act as the merchant of record for your purchase and remit payment to the clinic.

All medical procedures are performed solely by independent clinics and healthcare providers, not by AwayMed.

4. Financing Disclaimer

Financing is provided by independent, third-party lenders and is subject to their eligibility requirements and credit approval. AwayMed does not make lending decisions or extend credit. Terms of any financing arrangement, including rates and repayment terms, are determined solely by the lender. AwayMed does not guarantee approval.

5. No Medical Advice

The information provided by AwayMed, including on this website, is for general informational purposes only and is not medical advice. Any medical decisions must be made between you and your healthcare provider. We do not employ or control the healthcare providers delivering your treatment.

6. Payments & Fees

AwayMed collects payments from patients as the merchant of record and pays the clinic on your behalf. Service fees and total package costs will be disclosed before you complete your purchase.

7. Cancellations & Refunds

Cancellation and refund policies will vary based on the clinic and the specific package you purchase. Any applicable cancellation fees will be disclosed to you before you complete your booking. Please contact us promptly if you need to cancel or reschedule.

8. User Conduct

You agree to use our Services lawfully and respectfully. You must not:

Provide false or misleading information.

Attempt to misuse or disrupt our platform.

Violate applicable laws or regulations.

We reserve the right to suspend or terminate access for violations of these Terms.

9. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of AwayMed or its licensors. You may not copy, distribute, or use our content without our prior written consent.

10. Limitation of Liability

AwayMed is not liable for the actions, omissions, or negligence of clinics, healthcare providers, or lenders. Our maximum liability to you for any claim arising from your use of our Services is limited to the amount you paid us for the Services.

11. Changes to Terms

We may update these Terms from time to time. The updated Terms will be posted on this page with the revised effective date. Your continued use of our Services constitutes your acceptance of the updated Terms.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of [Wyoming/Nevada — choose your state of incorporation], without regard to its conflict of laws principles. Any disputes shall be resolved through binding arbitration in [Las Vegas, NV or Cheyenne, WY], unless prohibited by law.

13. Contact Us

If you have any questions about these Terms, please contact us at:
📧 Email: [email protected]
📞 Phone: +1 (888) 857-4965